TransferITly

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How can we help?

Need help with a transfer, your account, or billing? Send us the details you can safely share and we’ll help you find the next step.

Reach TransferITly support

Support is handled by email so you can include the browser, device, and exact error message involved.

Email support

Keep access details private

Include a transfer ID and screenshot if useful, but do not email the PIN, authentication code, or private download link.

The exact error message or a screenshot with sensitive values hidden
Your browser, device, and the approximate time the issue occurred
A transfer ID, when available, without the transfer PIN